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VAC wait times

meni0n

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Just checked and my claim is at 91 weeks. Do I win something if it gets to 100?
At 100, they will close the claim saying too much time has elapsed since diagnosis and you will need to restart...

I'm actually not that far from you, at 89 weeks
 

Firebird

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At 100, they will close the claim saying too much time has elapsed since diagnosis and you will need to restart...

I'm actually not that far from you, at 89 weeks
My claim was at 84 weeks when it was suspended as VAC medical disagreed with my doctors diagnosis without ever even examining or talking to me. I got confirmation of my doctors diagnosis from a specialist and my claim is now back at step 3. Claim was initiated in 2016.
 

Navigator1

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Do you folks know for sure they will kill an application after 100 weeks? Anyone have any experience with this?
 

jewels121276

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Do you folks know for sure they will kill an application after 100 weeks? Anyone have any experience with this?
I was worried about this exact same thing because of some of the comments I read on here so I just called VAC today as 2 of my claims are at 92 weeks and 2 are at 98 weeks. I was told they do not cancel application at the 2 year mark, the only time they cancel is if they’ve requested more information and it has not been provided for over a year. I was also told they are working on claims with service start date Mar 2019 right now.
 

TriKimVio

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Just curious, how late in to the waits have some of you waited and still received a favourable decision. Coming up quickly on 2 years waiting at stage 3 for a first assessment mental health claim. Current average time is 24 weeks :( At some point I’m thinking I have to expect a negative response and starting this all over again, what else could make it last so long.
 

kev994

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I just waited a year for a hearing, finally contacted BPA and I suddenly have a new lawyer. Maybe the old one quit and they didn’t do anything with their files?
 

TCM621

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Just curious, how late in to the waits have some of you waited and still received a favourable decision. Coming up quickly on 2 years waiting at stage 3 for a first assessment mental health claim. Current average time is 24 weeks :( At some point I’m thinking I have to expect a negative response and starting this all over again, what else could make it last so long.
Gross incompetence and a complete and utter lack of caring. I can't think of anything else to explain it that doesn't sound like a conspiracy theory.
 

Zarack21

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Average is 48 Weeks for new claims, my claim is at Step 3 Since Dec 2019. Oh well. I know others waiting for much longer...
 
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Average is 48 Weeks for new claims, my claim is at Step 3 Since Dec 2019. Oh well. I know others waiting for much longer...
Literally just off the phone, first claim others April 2019 files are the ones currently being worked on. The woman even mentioned that the wait time is dropping and has been quickly as of late, but that April 2019 has been on the block for 3 months….
 

TCM621

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Average is 48 Weeks for new claims, my claim is at Step 3 Since Dec 2019. Oh well. I know others waiting for much longer...
I need to see how they come up with these numbers. If they tell me they are on a specific month, I count forward until when I applied and my decision has always at the time or later. Now I am at double the estimated wait time and will easily hit 2 years before it is done. And I will immediately have to ask for a review because a lot has happened in 2 years.
 

Fishbone Jones

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Is the wait time tool down for anyone else. I've been getting a 404 error all week.
 

mike_454

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Basically they are processing new claims first as it has a greater impact on the stat( the average) visually it appear claims move faster, however it doesn't for those who applied a few years back.. Ha.
Literally just off the phone, first claim others April 2019 files are the ones currently being worked on. The woman even mentioned that the wait time is dropping and has been quickly as of late, but that April 2019 has been on the block for 3 months….
 

Ignatius

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Here is what VAC said when I emailed and asked about a status update on my file that's been sitting at Step 2 for quite a while with all the required documentation received.....
"Please note that due a current backlog in all stages of application processes, there may be a considerable delay before the status of your applications are updated to stage 3."
A considerable delay. Huh, no shit sherlock.
 

Fishbone Jones

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Just spoke to VAC about the disparity between the Wait Time Tool and actual action on a file. I was told that the tool is flawed and highly inaccurate (not new news, for sure) and that they were trying to fix it. This has been the situation for quite awhile apparently. I asked why there was no disclaimer to warn people that the tool doesn't work or why it isn't taken down if it's just giving false info. "We've been working on it. I'll pass on your concerns."

Quite simply, the Wait Tool has become a non effective placebo to stop unjaded neophytes from calling and complaining. Don't count on it for any sort of accurate or official information. It's currently absolutely useless and false.
 

TCM621

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Just spoke to VAC about the disparity between the Wait Time Tool and actual action on a file. I was told that the tool is flawed and highly inaccurate (not new news, for sure) and that they were trying to fix it. This has been the situation for quite awhile apparently. I asked why there was no disclaimer to warn people that the tool doesn't work or why it isn't taken down if it's just giving false info. "We've been working on it. I'll pass on your concerns."

Quite simply, the Wait Tool has become a non effective placebo to stop unjaded neophytes from calling and complaining. Don't count on it for any sort of accurate or official information. It's currently absolutely useless and false.
Clearly you are less jaed than I. I see it as a deliberate attempt to seem as if they are doing better that they really are. I don't think we are the target audience. They are pretty clear in their emails that they are working on files about 25 months prior to now.
 
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My file just moved to complete after 60 weeks at stage 3. It was for a right knee surgery. Does anyone have an idea of how long the letter should take?
 
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PuckChaser

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2 weeks usually. It'll be available online before it gets you to physically.
 

Baloo

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Submitted application in October 2019. Received in complete in April 2020, went to Stage 3. Suspended in February 2021, for more information. Sent the requested, completed package in April 2021. Indicated that it was back to decision-making, Stage 3, at end of May 2021.

So, for the more educated: does this mean that I now expect to wait another year?
 

mike_454

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Submitted application in October 2019. Received in complete in April 2020, went to Stage 3. Suspended in February 2021, for more information. Sent the requested, completed package in April 2021. Indicated that it was back to decision-making, Stage 3, at end of May 2021.

So, for the more educated: does this mean that I now expect to wait another year?
Your initial turn around was fast, with the request for more information.. I wouldn't hold my breath
 
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