• Thanks for stopping by. Logging in to a registered account will remove all generic ads. Please reach out with any questions or concerns.

Phoenix Pay System - Shit's Horrible

Gsc

Gsc
Reaction score
1
Points
30
That is considered a lump sum (for income tax), even if you received nothing.

That's why you will likely need someone in DMPAP to make a correction.
It's been forwarded to DMPAP I've been told. It's seems a bit ridiculous that a title change with no change in pay results in -10,000 charge and over 55% of my income this year is gone to federal tax all of a sudden. There's no need to re pay me what I've already received exactly. Now I get to spend the next year under financial hardship while the staff who messed everything up keep collecting their proper pay and couldn't care less, and will continue to do their jobs wrong without repercussion
 

dapaterson

Army.ca Relic
Subscriber
Donor
Reaction score
7,095
Points
1,090
If I understand what happened, this sounds like a clerk working to make an amendment at their level, rather than pushing it to someone with Correction mode access.

The acts of cancelling and republishing the promotion each triggered a pay action - the first to recover the acting pay, the second to reissue it.

I think the better approach probably would have been to have a senior clerk with Correction mode access to change the data in the promotion row from Acting to Substantive, which would not have triggered CCPS action. That said, I'm not positive whether such a change is possible.
 

Gsc

Gsc
Reaction score
1
Points
30
If I understand what happened, this sounds like a clerk working to make an amendment at their level, rather than pushing it to someone with Correction mode access.

The acts of cancelling and republishing the promotion each triggered a pay action - the first to recover the acting pay, the second to reissue it.

I think the better approach probably would have been to have a senior clerk with Correction mode access to change the data in the promotion row from Acting to Substantive, which would not have triggered CCPS action. That said, I'm not positive whether such a change is possible.
What will DMPAP do now then? How can I possibly be on the hook for 10,000$ because a clerk forgot to make me substantive three years ago and my pay in no way changed
 

dapaterson

Army.ca Relic
Subscriber
Donor
Reaction score
7,095
Points
1,090
Again stressing that I don't have access the systems in question, and thus this could be 100% wrong, DMPAP may be able to manually intervene in your pay file and delete the two pay actions.

Your situation is uncommon, and I don't think the UPK for Guardian covers it. Clerks don't generally have detailed knowledge and training in unusual situations, nor detailed knowledge in the potential implications of cancelling and republishing a rank change that affects multiple taxation years.
 

Fishbone Jones

Army.ca Myth
Subscriber
Donor
Reaction score
942
Points
1,060
18 pages so far. Are the problems we see in this forum still ongoing? How many OR's are affected by ongoing problems with Phoenix?
 
Top